Digital Commerce & Transformation

Ideas about eCommerce and digital transformation

When Digital Transformation Becomes Self-Sustaining

Digital transformation becomes self-sustaining when better information, clear authority, and faster learning become part of how the organization…
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Build An Insight Delivery Engine

Insight does not create value by existing. It creates value when the organization has a reliable way to…
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Data Bias Starts With What You Cannot See

Data bias is not only an AI problem. It can begin when the easiest signals to track become…
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Use Analytics While Decisions Can Still Change

Analytics should do more than explain what happened. It should help leaders change decisions while the outcome is…
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